Service delivery ∕ Warranty and post-warranty repair

Warranty and post-warranty repair

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Paladin has service delivery centers in Saint Petersburg, Moscow and Vladivostok. 

Our service delivery centers are authorized by HP and Hewlett Packard Enterprise and have all needed certificates

Warranty maintenance and repair

Any high technology device is a fine mechanical object and  it needs to be cared under strict manufacturer requirements. Paladin service delivery center offer:
  • software and hardware installation services;

  • diagnostic test of products in use, early detection of worn parts;

  • replacement of worn parts, supplies (for printing devices);

Paladin company as a service provider:

  1. Our technicians are highly skilled in Hewlett Packard Enterprise and HP's hardware. Being an Authorized Service Provider means Paladin technicians are certified to make repairs to your computers, printers, servers and other devices still under warranty. 

  2. We use 100% original spare parts and supplies.

  3. Warranty mantenance takes only 1-3 work days (if a needed spare part is available in stock).

  4. We offer our corporate clients special services and terms. 

Post-warranty Maintenance and repair

As an Authorized Service Provider Paladin company offers post-warranty service contracts focusing on maintenance, performance checks and repair. Dealing with Paladin you avoid unexpected downtime with post-warranty coverage and keep your company’s productivity at 100%.
  1. On-site (you order repair and Paladin technician tries to solve the issue with the product).
  2. Carry-in repair (you visit the Paladin Authorised service centre carrying your product to get it repaired).

Let us know how to contact you, and we’ll put you in contact with an expert who will exceed your expectations or you may order a repair service using online form.

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